Loyalty Program


Rewarding you for life's little pleasures. 

BENEFITS & HOW IT WORKS

You'll earn 1 point for every $1 spent.
This excludes any shipping fees.
Here's what you'll receive.
$10 reward when you spend $100 - $299 
$30 reward when you spend $300-$499
$50 reward when you spend $500+
Note: Unlike other loyalty programs, you do not have to spend $100, $300 or $500 in one transaction to receive rewards. Points will be added after every purchase.

Please see below example of how our points system works. 

COMMON QUESTIONS

How do I join the Melt Medallion program?

Customers with store accounts will automatically earn points for purchases. If you don't have one yet, create one now or at checkout. 

How do I check my balance?

Log in to your store account and go to the Use Points Page.

How can I use my points?

Use your points to redeem rewards such as discount codes. You can apply the discount code on the payment page during checkout. One discount code can be used per order.

My points didn't come through? What do I do?
In the unusual event that your points did not process, ensure your are logged in. If you forgot to do so, sign up and contact us with your full name and receipt. Points will then be added to your account within 24 hours. 
Will I get points if I purchased before the loyalty program was introduced?
 Yes, you are elegible for points if you have made a purchase with us previously. However, you will need sign up again. After you have done so, please contact us with your full name and receipt. Points will then be added to your account within 24 hours. 

Click here to email us.

Terms & Conditions

Definition: Melt Medallion is a loyalty program owned by Melt collection with sole purpose to reward customs based on spending. 

The Melt Medallion loyalty program is open to persons over the age of 18 with a valid email address. 

Members can view their rewards at any time by logging in to their account.

An individual is deemed to be a member when they sign up online before or after a transaction is made. 

Melt Medallion points do not have an expiry date, however, reward values may be altered without given notice.

A member does not have to spent $100, $300 or $500 at one time to receive rewards. Rewards are based on point value. ($1 spent = 1 point). Please see above Benefits & How it Works section for more information. 

Melt collection will not accept any liability for any member email that is misdirected, lost or not received.

Rewards cannot be sold or transferred are not redeemable for cash/credit.

Rewards cannot be earned using other rewards as part of the transaction. E.g. If a member transacts using $10 in rewards and $100 on credit card/Paypal/AfterPay they are not entitled to the $10 reward for members who spend over $100 (despite the transaction adding up to over $100); the member must spend $100 in total excluding any rewards. 

A member will receive points when a promoter's discount code is used to the value of their purchase (excluding shipping), as these discount codes are open to the general public. 

A promoter's discount code can not be used in conjunction with loyalty rewards. 

Melt collection reserves the rights to cancel  terminate, modify or suspend the Melt Medallion Loyalty Program or any aspect of it at any time and without notice.

Melt collection reserves the right to suspend or cancel a member's Melt Medallion account due to suspicious activity. The member will be notified if such events occur.