When will my candle arrive after dispatch?
|Sendle (Urban Orders)||Australia Post (Rural Orders)|
How many candle sizes do you offer?
Our glass sizes.
Do you ship internationally?
Unfortunately we do not ship internationally for normal sized orders. However, if you are looking to purchase in bulk (25+ candles exc. tealights) we will arrange shipment. Please visit our Bulk Orders page fore more details.
What if I change my mind?
Additionally, If the wick is burnt or the candle shows signs of any usage, we can not issue you an exchange or refund
Visit our Refund Policy page for more information
If you have any further questions, please contact us. Email: firstname.lastname@example.org
Does Melt collection have a loyalty program?
Yes, Melt Medallion was implemented September 2019 and is a point-based system. Click here for more information.